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Online access update

Don't forget to request your medication and book your appointments online. We now offer web bookable appointments for blood tests (phlebotomy), INR (warfarin monitoring), smears (well woman clinics) and hypertension reviews. These should be booked only when a doctor or nurse has requested you have one of these tests or if your smear is due. 

You are now also able to message your GP via this service. This can be used for simple queries, such as a medication query, checking if you need a blood test/review, results query.

New members of staff

We now have a paramedic practitioner, Jo Matthews. Jo has years of experience working in the ambulance service and has spent the last year working in GP practice. She will be undertaking home visits, triage, consultations and will be helping to look after our more frail patients.

We also have a senior pharmacist, Rachel Nilsen. Rachel has experience of working in primary care and will be responsible for various aspects of patient care such as complex medication reviews and chronic disease management. 

Finally, we have a new GP, Dr Poorvie Hewa Pathiranage, who is doing one surgery a week. She is currently a partner in a practice in Borden, and will be increasing her number of surgeries later in the year. She is interested in all aspects of general practice, specialising in women's health and minor surgery. She is also involved in training junior doctors.  

Ask the pharmacist!

Many common illnesses can be treated at home. Ask your pharmacist for advice on the best medicines and treatments for minor ailments. To find your local pharmacy and its opening times - many are open late into the evening - see www.nhs.uk or call 111. For further information see the "Self help" and "Where to go for NHS care" links on this page.

Prescriptions

PLEASE ASK FOR YOUR PRESCRIPTION IN GOOD TIME . ALLOW  48 HOURS/2 WORKING DAYS BEFORE COLLECTION (Electronic prescriptions only)) Paper prescriptions will take 3- 4 days. If you are using paper prescriptions, please consider signing up for the electronic service.

Evening Surgery

We are open for evening appointments every Wednesday until 8pm (Appointments for this clinic must be booked in advance).


 

Electronic Repeat Dispensing

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat prescriptions. This means you won't have to re-order your medicines with the GP or pharmacist.

Step 1

Talk to your GP or the person who prescribes your medicines and ask them if you can use electronic repeat prescriptions. Your prescriber will usually be your doctor or practice nurse.

If your prescriber thinks that you could use electronic repeat prescriptions for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice.

Your GP or prescriber will then authorise a number of electronic repeat prescriptions. This will be based on your circumstances and clinical need. These electronic repeat prescriptions will then be supplied to you by your pharmacy at regular intervals.

Step 2

Collect your first electronic repeat prescription from your pharmacy.

Step 3

When you need more medicines, go back to your pharmacy. Before dispensing the next issue of your prescription, your pharmacy will ask:

  • have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied
  • have you recently started taking any new medicines - either on prescription or that you have bought over the counter?
  • have you been having any problems with your medication or experiencing any side effects?
  • are there any items on your repeat prescription that you don't need this month?

If you don't need all of the medicines on your prescription, let the pharmacy staff know, so that they only supply the medicines you need. This will help to reduce waste and save the NHS money.

Step 4

When your pharmacy supplies your final electronic repeat prescription in the series that your GP has authorised, they will advise you to contact your GP practice. Your doctor or practice nurse may want to see you to review your medication before they will authorise more electronic repeat prescriptions.



 
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