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Noticeboard

In April, May& Jun 2018- 556 appointments were not attended. This is 92 hours of 10 min appointments. There is high pressure for appointments and this is one of the causes as the non attender then rebooks. Please ensure you let the surgery know if you cannot attend so that another patient can use the appointment.


The summer newsletter is now available- please click on the link in the news section.


The surgery will be closed on Thursday 19th July 2018 between 12.30pm and 4.00 pm due to staff training. Phone lines will also be closed.  We apologise for any inconvenience this may cause. 


New General Data Protection Regulations (GDPR) come into effect on Friday 25th May 2018- please see the new section on our website for information on our privacy notices which will give you more information on what we do with your data. Paper copies are available in the surgery if you wish to browse through these when you attend. 


Changes to our online services will be made on 1st May 2018- please see the prescriptions section or news for more information.


Measles outbreak in Surrey- please see the main news page.


Minor illness?  Please see the link on the right for self help and advice.


PLEASE ASK FOR YOUR PRESCRIPTION IN GOOD TIME . ALLOW  48 HOURS/2 WORKING DAYS BEFORE COLLECTION (Electronic prescriptions only)) Paper prescriptions will take 3- 4 days. If you are using paper prescriptions, please consider signing up for the electronic service.


Book your appointments online using Patient Access. Simply click on appointments and follow the link. Once registered for this service you can also order repeat medication, view and print a list of your repeat medicines, appliances, allergies or adverse reactions.

Evening Surgery -  We are open for  evening appointments every Wednesday until 8pm (Appointments for this clinic must be booked in advance)

 

All patients are allocated a named GP on registering at the practice, if you do not know who your named GP is please ask when next contacting the practice. This does not exclude you from seeing any GP of your choice.

 

 

 

 

 

 

Pregnancy

New Pregnancy Advice Line launched to provide additional support and advice to pregnant women

From 8am on Monday 9 April 2018, a designated telephone advice and triage line will be available for pregnant women to access advice and support 24 hours day, 7 days a week from a midwife. The line is available for women during pregnancy, labour and following the birth of their baby for women under the care of Royal Surrey County Hospital, Ashford and St Peter’s Hospitals and Epsom and St Helier Hospitals.

One telephone number will connect to Surrey Heartlands Pregnancy Advice Line – 0300 123 5473.

The Advice Line will:



    • Triage calls, assess any risks and signpost women to the most appropriate place for their care, providing easier access for all women to the right maternity care

    • Give women 24 hour access, 7 days a week to clinical advice from qualified midwives

    • Enhance links with emergency services when required for pregnancy-related health issues

    • Connect women with midwives who have up-to-date information on the capacity of each maternity unit, enabling the midwives to direct pregnant women to the best place for their care or birth at any time

    • Enable health professionals to get fast access to a midwife for advice or triage.



 
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