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Noticeboard


 

Online access update

Don't forget to request your medication and book your appointments online. We now offer web bookable appointments for blood tests (phlebotomy), INR (warfarin monitoring) and smears (well woman clinics). These should be booked only when a doctor or nurse has requested you have one of these tests or if your smear is due. We will soon be offering web bookable appointments for the pre-school booster vaccination for children.

You are now also able to message your GP via this service. This can be used for simple queries, such as a medication query, checking if you need a blood test/review, results query.

 

New members of staff

We now have a paramedic practitioner, Jo Matthews. Jo has years of experience working in the ambulance service and has spent the last year working in GP practice. She will be undertaking home visits, triage, consultations and will be helping to look after our more frail patients.

We also have a senior pharmacist, Rachel Nilsen. Rachel has experience of working in primary care and will be responsible for various aspects of patient care such as complex medication reviews and chronic disease management. 

Finally, we have a new GP, Dr Poorvie Hewa Pathiranage, who is doing one surgery a week. She is currently a partner in a practice in Borden, and will be increasing her number of surgeries later in the year. She is interested in all aspects of general practice, specialising in women's health and minor surgery. She is also involved in training junior doctors.  

Ask the pharmacist!

Many common illnesses can be treated at home. Ask your pharmacist for advice on the best medicines and treatments for minor ailments. To find your local pharmacy and its opening times - many are open late into the evening - see www.nhs.uk or call 111. For further information see the "Self help" and "Where to go for NHS care" links on this page.

Prescriptions

PLEASE ASK FOR YOUR PRESCRIPTION IN GOOD TIME . ALLOW  48 HOURS/2 WORKING DAYS BEFORE COLLECTION (Electronic prescriptions only)) Paper prescriptions will take 3- 4 days. If you are using paper prescriptions, please consider signing up for the electronic service.

Evening Surgery

We are open for evening appointments every Wednesday until 8pm (Appointments for this clinic must be booked in advance).


 

Following up a referral

If we have referred you to the hospital, but you have not heard anything after two weeks, please contact the RSS team via:

Referral Support Service
c/o Outpatient Department
Royal Surrey County Hospital
Egerton Road
Guildford
GU2 7XX
Telephone:
01483 571122
extensions 2282, 2281, 2213, 2209

Email: rsch.rssenquiries@nhs.net

The RSS team are available Monday to
Friday from 8am to 5pm.
Comments, Complaints and
Feedback

Click here for a leaflet which gives more information about the referral process. 



 
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